ORDER INFO
SHIPPING
Please make sure your shipping address is correct before placing your order. For security reasons, we may not be able to update the shipping address after checkout.
Orders are shipped to the address provided at the time of purchase. EJ Carter World is not responsible for packages shipped to an incorrect address entered by the customer.
All orders ship through USPS, FedEx, or another available carrier depending on the item and fulfillment method. International orders may be subject to additional shipping fees, customs fees, duties, or taxes.
Some items may ship separately and arrive on different days, depending on the product. CDs, apparel, and other merchandise may not always arrive in the same package or on the same date.
Orders placed Monday–Friday before 11 AM CST may begin processing the same business day, excluding holidays. Orders placed after 11 AM CST may begin processing the next business day. Orders placed after 11 AM CST on Friday, or on weekends/holidays, may begin processing the following business day.
Most orders usually ship within 2–5 business days, pending availability, payment verification, and fulfillment processing.
Delivery times do not include Saturdays, Sundays, or holidays.
RETURNS/EXCHANGES/REFUNDS
All sales are final.
We do not accept returns, exchanges, or refunds unless otherwise required by law or due to an error on our end.
Please review your order carefully before completing checkout, including item, size, color, quantity, and shipping address.
COLOR AVAILABILITY
Product mockups are provided for visual reference only. Actual product colors may vary slightly due to screen settings, lighting, printing methods, garment type, or supplier availability.
Please review the available color options listed on each product page before placing your order.
ITEM AVAILABILITY
Available sizes and colors are shown on each product page. If a size or color is unavailable, it may be grayed out or unavailable for purchase.
Although we make every effort to keep product availability accurate, items may occasionally sell out or become unavailable after an order is placed. If this happens, we will notify you by email with any available options.
SIZING INFORMATION
Please review the size chart on each product page before ordering. Sizing and fit may vary between brands, garment styles, and suppliers.
Size charts are provided as a general guide to help you choose the best fit. EJ Carter World is not responsible for sizing issues if the item ordered matches the size selected at checkout.
ACCEPTED PAYMENT METHODS
We accept major payment methods available through our checkout system, including major credit/debit cards and any additional payment options shown at checkout.